Terms & Conditions
Terms and Conditions
Welcome to Touch Organic Food. By accessing or using our website, services, or purchasing our products, you acknowledge and agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.
1. Eligibility
You must be at least 18 years old to use this website or place orders through it. If you are under 18, you may only use the site with the involvement and consent of a parent or legal guardian. By using our services, you confirm that you meet these eligibility requirements.
2. Product Availability and Descriptions
All products listed on the Touch Organic Food website are subject to availability. We make every effort to ensure our product listings are up-to-date, but we reserve the right to:
Modify, update, or discontinue any product at any time without prior notice.
Limit quantities available for sale or restrict access to certain products as necessary.
We are not responsible if an item becomes unavailable after an order is placed.
3. Pricing and Payment
All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice. While we strive for accuracy in product pricing, typographical or system errors may occur. In such cases:
We reserve the right to correct the pricing error.
If an error affects your order, we may contact you with the correct price or cancel your order and notify you accordingly.
Accepted payment methods will be displayed at checkout, and all payments must be completed in full before order fulfillment.
4. Orders and Cancellations
Touch Organic Food reserves the right to cancel or refuse any order for reasons including but not limited to:
Suspected fraudulent activity
Incorrect pricing
Stock unavailability
Incomplete payment
If your order is canceled, you will be notified via the contact information provided.
5. Shipping and Delivery
Delivery times are estimates and may vary depending on location, product availability, and other factors. While we aim to deliver within our stated timeframes, we are not liable for delays caused by third-party delivery services or events beyond our control (e.g., natural disasters, strikes).
6. Returns and Refunds
We accept returns only for eligible products as defined in our Return Policy. Products must be returned in their original condition and packaging. Refunds will be processed only after proper inspection. Perishable goods, opened food products, and certain personal items are non-returnable for hygiene and safety reasons.
7. Intellectual Property
All content on the Touch Organic Food website — including logos, images, product descriptions, text, design, and graphics — is the intellectual property of Touch Organic Food and is protected under applicable copyright and trademark laws.
You may not:
Copy, reproduce, modify, or distribute any part of the website content without written permission.
Use our branding or trademarks without authorization.
8. Website Use and Conduct
By using our website, you agree not to:
Engage in any activity that disrupts or interferes with the website’s performance.
Use the website for any unlawful purpose or to transmit harmful software or viruses.
Collect or misuse any personal data from other users or the website itself.
9. Limitation of Liability
Touch Organic Food will not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products. Our liability is limited to the maximum extent permitted by Bangladeshi law.
10. Updates to Terms
We reserve the right to modify, update, or revise these Terms and Conditions at any time. Changes will become effective immediately upon posting on our website. Continued use of our website or services following any changes constitutes acceptance of the updated terms.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 Email: arju030781@gmail.com
📞 Phone: +880 1975-960544
📍 Address: Demra, Dhaka, Bangladesh
By using our website, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. Thank you for choosing Touch Organic Food.